Last updated: 22 January 2026
These Terms & Conditions apply to all offers, orders, and agreements made through www.veracomfort.co.za.
In these Terms & Conditions, the following definitions apply:
These Terms & Conditions apply to every offer and distance agreement made through my website.
Before completing an order, these Terms & Conditions are made available electronically and can be stored by the consumer on a durable data carrier.
If any provision of these Terms is found to be invalid, the remaining provisions remain fully in force and will be interpreted in the spirit of these Terms.
All offers are non-binding and subject to availability.
Product descriptions and images are provided as accurately as possible. Minor deviations in colour or appearance may occur and do not constitute grounds for compensation or cancellation.
Prices shown exclude customs duties, import taxes, or clearance fees. Any such charges are the responsibility of the customer.
The agreement is concluded once the consumer completes the checkout process and payment is successfully received.
I reserve the right to refuse or cancel an order if there are reasonable grounds to do so, such as suspected fraud or incorrect information.
Consumers may withdraw from the agreement within 14 days of receiving the product, unless the right of withdrawal is excluded under Article 8.
Returned products must be unused, complete, and — where reasonably possible — in original packaging.
Return shipping costs are the responsibility of the consumer.
Refunds are processed within 14 days after receiving the returned product or valid proof of return.
The right of withdrawal does not apply to:
This exclusion is clearly stated before purchase.
Prices remain valid during the stated offer period, except where changes result from legal obligations.
All prices are subject to typographical or pricing errors. I am not obliged to deliver products at an incorrect price caused by such errors.
Products comply with the agreement and reasonable standards of usability.
Warranty does not apply if:
Orders are processed with care and delivered to the address provided by the consumer.
If delivery is delayed beyond 30 days, the consumer may cancel the agreement and receive a full refund.
Risk of loss or damage transfers upon delivery to the consumer.
Consumers may cancel ongoing agreements at any time, subject to a notice period of no more than one month, unless otherwise stated.
Payments must be completed during checkout.
Consumers are responsible for providing accurate payment details. In case of non-payment, reasonable recovery costs may be charged where legally permitted.
Complaints must be submitted in writing within 7 days of discovery.
I aim to respond within 14 days. If additional time is needed, this will be communicated clearly.
These Terms & Conditions are governed by applicable law, regardless of the consumer’s country of residence.
Due to regulatory requirements introduced in 2024, payment service providers may report transaction data to the European CESOP system where legally required.
For any questions regarding these Terms & Conditions, please contact me:
Email: support@veracomfort.co.za
Website: www.veracomfort.co.za